• Paying up to £30,000pa
  • 28 days holiday
  • Potential to earn Management Bonus

About the Company

We are currently recruiting for a fabulous conference and events venue situated on the River Thames, with unrivalled views over the City. The company has beautiful events space with five flexible spaces for conferences, receptions, TV, film and corporate dinners.  The venue accommodates 10-600 guests, and the rooms are commercially hired to corporate and private clients. The venue looks after 400+ events per annum and was Host to the House of Switzerland (Olympic house during 2012) and HIRO House the first sporting members club in London for the duration for the Rugby World Cup in 2015.

Main Duties

We are currently recruiting for a Deputy Head of Events and Operations reporting directly to the Head of Events and Operations. In this role you will:

  • Assist in management of commercial event delivery, ensuring events are executed successfully and are profitable for the business in order to exceed annual budgets
  • Liaise closely with events, facilities and accounts departments to ensure the business is informed and up to date of changes and client requests ensuring no risk to the business
  • Assist in Team management including day-to-day training development of full time and zero hour staff alongside day to day management of externally sourced staff
  • Create and manage working rota management and staff time keeping
  • Duty Management of client bars and wine service including stock control via accurate consumption reporting at the end of the event
  • Attend and report at weekly team event liaison meetings
  • Maintain good working relationships with internal livery companies and our local network and neighbourhood including Better Bankside, where appropriate contributing to the collective’s ideals and success
  • Produce profit and loss pre and post event reports on large scale events to ensure costs remain within allocated budgets and forecasted targets
  • Successfully deliver annually set KPIs and undertake professional development as required
  • Contribute to special projects deemed suitable by the Managing Director (local, London or UK that may be of interest to GHL) to successfully tender for ad hoc opportunities and high value/ high profile projects
  • Occasionally representing the business alongside the event department at networking and industry events maximising all new business development opportunities including seasonal or special projects
  • Maintain excellent working relationships with project partners and existing suppliers, to enhance referral and business opportunities

About you

You will have at least 2 years experience as an operational manager from a catering, events or hospitality background. You will be able to remain calm and composed under pressure. You will have a passion for ensuring your team delivers first class client events and will be comfortable to carry out operational tasks where required- demonstrating team player behaviour. You will have excellent communication skills-verbal and written-demonstrable at all levels. You will be computer literate delivering day to day event reports in a timely manner of post event costs for invoicing.

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